Topic: Bug Tracking software

Hi,

I'm working on a project that will go in beta soon.
I'll need an easy to use bug tracking system.
Any suggestions?

I tried Bugzilla but I need something more basic.
Something in made ith Rails maybe?
I can make something myself, but I can imagine this already exists...

Re: Bug Tracking software

http://lighthouseapp.com/
http://www.redmine.org/

Re: Bug Tracking software

Lighthouse is good because you can make your bug tracking public so your users can go to the site and open tickets for bugs, that can be useful.

Re: Bug Tracking software

Wow, great, thanx.
Going to check those out right away.

Re: Bug Tracking software

I don't know how to use lighthouse, their UI bugs me. I like very much redmine and it is developed using RoR, however you will need to install it on your own machine.

Re: Bug Tracking software

Lighthouse is also developed using Rails ( one of the developers is Rick Olsen a.k.a technoweenie who is Rails core team member wink )

Re: Bug Tracking software

Lighthouse seems interesting and the UI is pretty fast. To set priorities you drag them into order rather than set a priority level? (i.e. instead of using "Immediate", "Urgent", "High", "Normal", "Low" status.) And it gives you a shortcut to the next milestone. It's also a paid service.

Re: Bug Tracking software

In lighthouse I don't understand how to follow many projects. Is there somewhere a documentation on that? Github has a much better user interface, but unfortunately they don't offer a bug tracking feature.

Re: Bug Tracking software

Lighthouse is good but I found for my startup that http://getsatisfaction.com/ is really really good.

Better then best intranet/calendaring app Tofuapp.com

Re: Bug Tracking software

We've had good luck with TeamSupport.com (http://www.TeamSupport.com).  It's 100% hosted, and the first three users are free...

PC

Re: Bug Tracking software

I've used redmine, though it was ok.  I've used bugzilla.  It's ok too.  A pal of mine likes Trac.

The key thing is to *use* one.

But if you want it / Then you must find it
But when you have it / There'll be no need for it

Re: Bug Tracking software

Hello everyone.
I heard about a very easy-to-use online bug tracking system that's coming soon.
You may want to sign up for free preview: http://bontq.com

Re: Bug Tracking software

I use Trac
http://trac.edgewall.org

Re: Bug Tracking software

Good call. Lighthouse is pretty awesome. Wrote in Rails, for Rails by the company who employs Rick Olsen the guy who wrote restful_authentication, and so many more plugins that I know I myself have made good use of more than once. But doesn't have to be used with Rails necessarily... smile

Re: Bug Tracking software

Hi,

i use redmine and it is really great !
The bitnami installer makes it plain easy to install in 5 minutes (http://bitnami.org/stack/redmine)

Re: Bug Tracking software

may i ask if how to track this bug on that tracking system. with the help of other people? im just a newbe on this tracking system.

Re: Bug Tracking software

Lighthouse is beneficial because you can build your bug chasing public so your users can go to the site and capable tickets for bugs, that can be practicable.

Re: Bug Tracking software

I've been searching for a program of this type too, but I haven't found anything as good as the one used by my friend. The thing is that I don't really know it's name and it's killing me. I've also looked on a certain data center security, but I realized that it doesn't have anything to do with it. I will still try on finding something and if I do  I'll let you know.

Re: Bug Tracking software

Hi - I have been using Redmine for a couple+ years and I love it. I has all the same features of commercial, hosted services, but it's self hosted, you can easily customise it yourself by changing the code or thanks to the many plugins available, plus it has a really nice integration/view of the source code repositories (Git, SVN, etc).
On the public bug tracking, of course also with Redmine you can do this.

Another one that has not been mentioned yet but that I also like is ClockingIt (https://www.clockingit.com/).
It has some unique features and is available both as hosted service (amazingly, it's still free), and as downloadable app that you can install on your servers.

Before spending money with any of the commercial services, I'd recommend to give both these tools a try first, since both of them are very solid.